Move It On Up

July 29th, 2010

We have all been gripped by the dreadful downturn for so long now that the “experts,” the economists and the media commentators have now stopped predicting the recovery.  They now seem to be spending their time speculating on the SHAPE of the recovery that will occur at some time in the future.  It all looks very complicated at first glance, probably because of the terminology or language that has been developed by the “experts” to describe the situation.  Whether this has come about to confuse ordinary people like you and me, or whether it is a simple metaphorical means of explanation I will leave you to decide. 

The speculation centers on whether or not we will see a V shape, U shape, W shape or L shape recovery.  So, let’s start by offering a simple explanation to those four designations.  First of all, to do this we have to imagine we are looking at the line on a graph which is demonstrating any of the important economic indicators.  The stock market would be a good example. 

The V shape recovery is the easiest to explain, the line on the graph falls sharply to a point at the bottom of the downturn and then recovers quickly to the point prior to the drop, hence the line on the graph looks like the shape of a V.  We know that this is not a possible recovery shape because we have been down at the bottom for a good while now and haven’t bounced back up.

The W shape is similar in some respects; the sharp fall is followed by a “blip” upwards before it falls back again prior to the line going back up for the real upturn.  Hence, the shape of the W.  This one’s sometimes referred to as the double dip recession.  It’s not going to happen!  It’s not going to happen because we didn’t get that blip upwards! 

So, that leaves us with the U shape and the L shape and out of the two we need to hope and the decision makers need to ensure that we achieve the U rather than the L.  The U is when the line on the graph falls similar to the first part of the V, hits the bottom and then bumps along at that level for one to two years before bouncing back up again.  That period when the line is horizontal along the bottom is what turns the V shape into a U shape.  Inevitably, this scenario causes a good deal of hardship until the upturn arrives, but it is manageable. 

The worst scenario of all is the L shape.  This is when the economy drops as we have seen, but when it hits the bottom it simply flat lines for a protracted period of time, perhaps even a decade.  In modern economic times this has been seen only very rarely.  It happened in the U.S. post 1945 when the manufacture of tanks, guns, etc. suddenly came to an end, but more recently we have seen it in Japan in the 90’s.  The “experts” are currently fairly evenly split between the U and the L and as a consequence, I would certainly like to have more confidence that the governments of the European countries and that of the U.S. were as one in the way that this crisis should be treated. 

The same economic problems exist on both sides of the Atlantic.  Unemployment, depressed housing market, credit problems, etc., etc.  The reaction to this, however, appears to be totally opposite, with European governments advocating frugality through cost reduction and cuts in public spending, whereas the U.S. policy seems to be to spend, spend, spend and bring the economy back through investment. 

Now I’m not qualified to comment on the correct strategy or course of action to take in order to strengthen the economy and, “move it on up,” but I am confused and extremely concerned that two diametrically opposite approaches to the same problem could cause the biggest economic catastrophe ITHOE. 

I hope I’m wrong and I’m missing a big piece of this puzzle.  Could somebody please enlighten me?

Beautiful People

July 22nd, 2010

We are all now well into the second half of 2010 and are still gripped in the vice of the longest and deepest downturn ITHOE.  Some say we are now at the bottom, just bumping along and using all of our analytical skills to predict the inevitable but elusive upturn.

It’s been tough, very tough, and for those leaders who have had the courage and tenacity to right size their business in front of the continual slide, they will emerge from the nadir with the fabric of their business intact.  But at what cost?  What human cost?

Well, to answer these two questions we first need to look at our responsibilities to the three power groups in any public company.

Firstly, the stockholders.  They expect us to run a viable company through the upturns and the downturns.  That’s why they invest in us.  I think we can put a tick in that box.

Secondly, the customers.  They expect on time delivery and service of a quality product, whatever market conditions prevail.  I’ll give that one a tick as well.

Thirdly, the employees, the people, the team.  They expect security, fairness, trust and integrity from the company and its leadership.  I will put a tick in this box but with some explanation.

The downturn has meant significant reductions in numbers of people across the whole business in order to qualify for the three ticks above and particularly to keep the business right sized with the market.  Within Hanson Building Products we have not been slow in making these extremely tough decisions.  I like to think that these decisions have been executed in the right way.  These decisions are taken for strictly business reasons but it should never be forgotten that they involve people.

People with families, mortgages and all the financial commitments that go along with them, not to mention the pride and dignity that goes along with being gainfully employed.  Every single time we reduce by even one person, we are creating hardship for someone and their family.  But it has to be done to secure the employment of those that remain in the company in the long term and as such keep the fabric of the business intact.  For the leader of any company, who is worthy of their position, this is probably the worst part of their job.  As I said, it has to be done, but it is HOW it is done that is paramount.  It has to be done with care, kindness, fairness and dignity.

Every leaver is a person, a person who has just been dealt a crushing blow and that should never be forgotten by the manager responsible for delivering the news.  These folks that leave us are a walking advertisement for Hanson Building Products in the following months and years and the news on how they were treated through the process will be spread far and wide.  In addition, the way that people are treated in these circumstances becomes well known within the remaining team and sends a very transparent message to them regarding what sort of leadership and what sort of company they are working for.  I cannot stress enough, people are the cornerstone of our business.  They are our most treasured resource and should be treated as such.  In this company it’s simply not negotiable, it’s a given.

For anyone leaving the company under the downsizing umbrella, the reaction to the news never ceases to amaze me.  Sometimes we see bitterness or anger but generally I think this represents a reaction to the shock of hearing the bad news.  More often the reaction is one of unparalleled dignity, understanding and grace.

One such guy emailed me this week.  I’ll leave you with the body of the note for you to make up your own mind regarding my point:

“I am 32 years old and have been in the concrete pipe and precast business for 14 years. I started from the bottom (cleaning mixers, shoveling packerhead pits, operating pipe machines, loading trucks, leading crews, pretty much done everything) to managing multiple plants. I was hired by Hanson in 2006 by Pat Kelly and Sue Tannenbaum. I was the Plant Manager of the Apple Valley, MN plant and met you in 2006. The plant was not in good shape. I worked extremely hard to turn the plant into something Hanson could be proud of…which I think I did a very good job. In two years we cleaned, painted, organized and improved every aspect of the plant. It was exceptional! I was promoted to Ohio Area Operations Manager by Mike Markey and Eric Wheeler in October of 2008. All of the Ohio plants were in need of serious change. Bringing enthusiasm, energy, and a new way of doing things we were able to improve on cleanliness, quality, CARING about what we do, and the Hanson image. We were on track to be the supplier in Ohio. I was part of a headcount reduction in March 2010 and needless to say I was very disappointed. I loved working for Hanson. I was 100% loyal and wanted nothing less than Hanson to be the best. I will always think of Hanson as mine. I will always think of Hanson as home. I am writing this email to let you know that I wish you and Hanson the VERY best in the future and I hope that Hanson gets better everyday! If you ever need a young manager who is full of energy and passion for the pipe and precast business, and who is a complete “Hanson” man I will be there!!! Again, I wish you and Hanson the very, very best!!!

Keep up the blog, I read it all the time!!!”

What a great guy!!  I wish him every success in the future and thank him sincerely for reminding me of just what a precious resource our people are.  Treat them well, they deserve it!!

Learn the Hard Way

July 15th, 2010

It was 4,500 years ago that the Pharaoh Khufu said, “I want you to build me a tomb that will last for eternity.”  They did, and experts believe the Great Pyramid will stand for at least another 10,000 years.

In 1789 President Thomas Jefferson wrote, “No man can, by natural right, oblige the lands he occupied, or the persons who succeed him in that occupation, to the payment of debts contracted by him.  If he could, then he might eat away at the usefulness and value of the lands for several generations to come …”

That guys, was the President of the United States talking about the need for sustainability 230 years ago.

Okay, let’s get more up to date.  President John F. Kennedy stated in the 1960s, “It is our task in our time and in our generation to hand down undiminished to those who come after us, as was handed down to us by those who went before, the natural wealth and beauty which is ours.”  It couldn’t be plainer, could it?  It’s another plea from a President more than 200 years later to embrace the culture of sustainability!!

Let’s get right up to date, President Barack Obama, into the 21st century.  “Global warming is real, is happening now and is the result of human activities.  The number of category 4 and 5 hurricanes has almost doubled in the last 30 years.  Glaciers are melting faster; the polar ice caps are shrinking; trees are blooming earlier; oceans are becoming more acidic, threatening marine life; people are dying in heat waves; species are migrating, and eventually many will become extinct.  Scientists predict that absent major emission reductions, climate change will worsen famine and drought in some of the poorest places in the world and wreak havoc across the globe.  In the U.S., sea level rise threatens to cause massive economic and ecological damage to our populated coastal areas.”

A prelude to stringent and sweeping legislation on sustainability and the environment?  I think so!!!!

Here’s a quote from Richard Manning, July 2010, “I predict that because of the nation’s apathy towards sustainability in the past, coupled with the slow realization that becoming more sustainable is not an ‘if’ but a ‘when,’ we will see more environmental and sustainability legislation in the next 10 years than any other legislative topic.”

Guys, we need to, as individuals as well as businesses, embrace these issues before laws become enacted that will represent the biggest change to our lives ITHOE.

I Don’t Want to Get Hurt

July 8th, 2010

I’ve just had an email from the plant manager at one of our facilities to report that he has a lost time accident occurrence in his area of responsibility.  It is the worst kind of email that ever hits my inbox because it means somebody has been hurt.
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Free

July 1st, 2010

So as a permanent resident of the U.S.A. but as yet, still a British citizen, I look forward to the Independence Day holiday weekend with a great deal of interest.  Now, throughout history, every country can probably point to periods when we haven’t really been too proud of our hierarchy and the UK in the 18th century was no exception.  I’ve been in the States for nearly nine years and without fail every year someone, somewhere has reminded me that, “Yeah, this is the day we kicked the Brits out!!!!”

Freedom and our health are probably the two greatest possessions ITHOE.  Because of this I will be celebrating the 4th of July weekend too.
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School’s Out

June 23rd, 2010

Well, school’s finished.  The nation’s young folk have nearly three months break from academia.  What are they going to do with themselves?  I notice from the local media generally the opportunities are huge.  There are summer camp for just about everything, from every type of sport to arts and crafts, music, drama, the list seems endless. 

School predominantly seems to be a time for learning the academic necessities but with the summer camp offerings the subjects are vast, all whilst the young people are having a great time.  Young folk often find it difficult to link the words “learning” and “having a great time” in the same sentence so the summer camp phenomena is a great experience with the take-away being learning can be fun. 
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Until the End of Time

June 17th, 2010

In the United States each year, there are an estimated 250,000 pipe breaks.  The trends shown in recent ruptures lead to the implication that product specification has been based on short-term, low-cost solutions and less on the sustainability of our infrastructure and ultimately our country.  Whole lifecycle cost assessment is important for all products, and must be backed by evidence and science.  What we are seeing is continued use – and failure – of products that aren’t adequate.  Now we are finding that such pipe products for stormwater and wastewater management aren’t being properly tested and some are defective before being put in the ground.
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I Hate Everything

June 7th, 2010

So this weekend it hit 101 degrees in Dallas.  Everywhere I went people were complaining about it.  Amazing!!  It was only a short few weeks ago the temperature in Dallas was unseasonably low with dull grey skies and rain.  Guess what ~ everyone was complaining about it!!!! 

We are a nation of complainers.  No, that’s not being anti-American because it strikes me we are a world of complainers.  In just about every conversation you tune in to, somebody is complaining about something.  The weather appears to be in the number one slot.  It’s never right, is it?  We complain about the traffic when we’re driving to or home from work.  But, wait a minute, aren’t we the traffic too? 
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Respect

June 3rd, 2010

We live in a country where it is politically incorrect to publicly say, “Happy Christmas.”  Whether we agree with it or not, as good citizens, we abide by that doctrine.  We have just had Memorial Day Weekend and although I didn’t travel, choosing to have a relaxing weekend near to home, I was out and about at Starbucks, restaurants, etc.  On no fewer than six occasions I had to listen to somebody saying to me, “You have a great Memorial Day Weekend.” 

Did any of these folk stop and think what they were saying?  Let’s all have a great weekend because millions of people in our armed forces have died for us!!!  There has to be something wrong with this logic.  I’m all for holidays.  I’m all for the Memorial Day concept of respect and remembrance. 

But to link it together with let’s all have a great time is, in my view, the biggest insult to those who have died ITHOE. 

Someone please tell me I have got this wrong!!

Sacrifice

May 27th, 2010

So we are coming up to Memorial Day weekend, a three day holiday when people and families can enjoy the extended time off to do whatever recreational activities they enjoy most.  Play sports, lounge around the pool, take a trip to the lake or fight the crush of the Memorial Day sales that the TV has bombarded us with for the last month. 

All in all we will return to work next Tuesday feeling refreshed with tales of what a great weekend we had.  But how many of us will take the time to stop and think what the weekend is really all about, whilst we are all enjoying ourselves?  Who made it all possible and why? 
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Contact

For more information about Hanson Building Products' sustainability and corporate social responsibility initiatives, please contact us at groupsustainability@hanson.com.